General:
1. How can I contact you?
We offer the following contact methods:
Live Chat (via the chat box on the bottom right of the page)
Customer "Contact Us" Ticket via our Contact Page.
Email us directly at contact@cnadhub.com
When you contact us please make sure to include the link/URL or order ID for any orders you have questions about.
We offer support 24 hours a day, 7 days a week, 365 days a year. Live chat is available at most times. We respond to all support tickets within 12 hours
2. I am new to CNADHUB how can I get started? How does your site work?
Here’s How CNADHUB Works!
- Select our Service and place an order
- Send your article to email: ads@cnadhub.com
- We typeset and publish your article
- Publishing within 3 business days and email you the result
- Refund within 5 business days if publishing fails
3. How can I find out more about the services you offer?
You can see all current services on the Services & Pricing page.
From the Service & Pricing page you can sort by Platform, Service, Price.
Click the service on the Service & Pricing page you will see a detailed Service Description for each service.
4. Why Should I Trust Your Company?
- We have 10+ years of advertising,news reporting and marketing expertise delivering exceptional results.
- We have lots of resources to make the articles release to more than 25000 media including website, newspaper and social media, which will attract the attentions from the target audience from different level.
constantly adding new services
- We offer very competitive low prices, with services available at every price point.
- We offer 24/7 customer support. You can chat live anytime, or open a support ticket that will be responded to in 12 hours or less.
Orders:
1. What is your refund policy and return policy?
Return policy
Refunds are not available after a successful posting
Refund Policy
Failed articles will be refunded within 1-5 business days.
Cancel the order
Want to cancel an order you've already placed? Please email us within 12hours of your order, cancellations are not guaranteed if the article has been sent to the media editor
Please send all cancellation requests to ads@cnadhub.com
Question
If you have any questions about our returns policy, please contact us at contact@cnadhub.com
2. What Are Your Current Payment Methods?
We only support Paypal now, we will add other payment methods as soon as possible to ensure your happy shopping experience!
3. How Fast Do You Deliver The Services I Paid For?
The delivery speed depends on several factors such as the quantity of your order, and current order demand.
Most orders will be delivered in 1-3 business days
If your order is not delivering at the estimated delivery speed, please open a Live Chat or ContactTicket and our Customer Support Specialist will assist you.
4. Can I cancel my order?
Once an order has been placed it is not always possible to cancel it. Many services have very fast delivery speeds, therefore making it impossible to cancel the order before it’s delivered.
In the event that you need an order canceled please either request the cancellation via your CNADHUB dashboard under ORDERS, or open a Contact Ticket and we will send the cancellation request to the provider of the service. Learn how to request a cancellation from your dashboard here.
If the order can be canceled a refund will be issued for the undelivered services. We do not issue refunds for services that have been delivered. We offer no guarantee that an order can be canceled after it has been placed.